Support – +919619381514 / support@lyhhandbags.in

LYH Handbags Bags For Women And Men

Exchange Refund Return Policy (Conditions Apply)

Want help?

Call us – +919619381514

Email – support@lyhhandbags.in

Social

  • Facebook
  • Instagram
  • Pinterest

Exchange, Refund, and Return Policy

Welcome to LYH Handbags – Your Trusted Online Store for Bags and Handbags

At LYH Handbags, we understand that shopping online requires trust, transparency, and excellent customer service. That’s why we’ve built our reputation as a trusted online store for bags and handbags based on Quality Assurance, a Customer-First Approach, and Secure Payments. We offer Premium Quality bags and handbags, handpicked to meet the style and functionality needs of modern shoppers. Our Exchange, Refund, and Return Policy is designed to reflect our core values: Risk-Free Shopping, 100% Customer Satisfaction Guarantee, and Responsive Customer Support.

Below, you’ll find detailed information about our policies, carefully crafted to ensure clarity, fairness, and your peace of mind when shopping with us.

Exchange Policy

At LYH Handbags, we want every customer to be completely satisfied with their purchase. However, due to our streamlined and efficient order processing system, we only accept exchange requests within 1 hour of order placement.

How to Request an Exchange

Contact our Responsive Customer Support via:

Time limit: 1 hour from the time you placed your order.

After 1 hour, the product enters the packaging process and cannot be exchanged. We encourage you to review your order details carefully before placing it.

Our exchange policy reflects our commitment to providing Reliable Delivery and maintaining operational efficiency.

Cancellation and Refund Policy

We take pride in being a Trusted eCommerce Platform and an Online Store You Can Trust. That’s why our Cancellation and Refund Policy is simple, transparent, and aligned with best practices in online retail.

Cancellation Policy

To ensure timely order dispatch, cancellations must be made within 1 hour of placing the order.

Contact us via:

Once the 1-hour window passes, your order enters the handling and packing stage, and cancellation is no longer possible.

We believe in operational integrity and transparency, allowing you to shop with confidence and avoid confusion.

Refund Policy

At LYH Handbags, we uphold a 100% Customer Satisfaction Guarantee and provide refunds only under specific conditions:

  • If a product is unavailable at the time of order processing.
  • In such cases, we offer a similar replacement.
  • If you decline the replacement, a refund will be initiated.

We do not offer refunds for available products that have been successfully ordered and processed.

This policy helps maintain product availability and inventory integrity while protecting you from unexpected issues.

Refund Process

If a refund is applicable, here’s how it works:

  • Original Payment Method Only: Refunds are processed through GPay, PayTM, or Net Banking—whichever method you used at checkout.
  • Initiation Timeline: Refunds begin 8 hours after the order placement.
  • Completion Time: The refund amount is processed and credited to your account within 2 hours after the initiation.
  • Our accounts team handles refunds with precision and accountability.

We prioritize Secure Payments and Risk-Free Shopping, ensuring your funds are handled with the utmost care.

Return Policy

We’re confident in the Premium Quality of our bags and handbags, backed by thousands of satisfied customers. However, in rare cases where a customer receives a defective product, we have a clear and fair return policy.

Defective Products

We accept returns only for defective items. To report a defective item:

Notify us within 24 hours of receiving the product.

Contact:

Include:

  • An unboxing video showing the product.
  • Photos highlighting the defect.
  • Any additional documentation our Quality Control (QC) team requests.

We respond within 2 hours during business hours (Monday–Saturday, 9 AM–8 PM).

This process ensures fair verification while protecting the interest of genuine buyers.

Eligibility for Returns

To qualify for a return:

  • You must submit an opening video clearly showing the defect.
  • Provide clear images of the product.
  • Our QC team will review the evidence.

If deemed defective, we will:

  • Approve your return.
  • Dispatch a free replacement.

Our Customer-First Approach ensures fairness in evaluating return eligibility while maintaining product integrity.

Return Process and Charges

If your return is approved:

  • Return the product to the address provided by our support team.
  • Courier charges for returning the product are borne by us.

We may:

  • Send you a prepaid shipping label.
  • Reimburse your return shipping cost, as per our policy.

This ensures that the return experience remains hassle-free and part of our Risk-Free Shopping promise.

Return Timeline

Here’s what to expect:

  • Return Evaluation & Approval: 1–2 business days.
  • Return Shipment & Processing: Up to 15 days total.
  • Replacement Delivery: Within 5 working days once shipped.

We maintain transparency throughout the return journey to provide a reliable and stress-free experience.

Customer Support

Your satisfaction is our success. That’s why LYH Handbags is known for Responsive Customer Support and a Customer-First Approach.

We’re here to help with:

  • Order issues
  • Exchange or refund queries
  • Product concerns
  • General support

Contact us anytime via:

📧 Email: support@lyhhandbags.in

📱 WhatsApp: +919619381514

Our support team is trained, friendly, and dedicated to solving your concerns promptly and professionally.

Our Commitment to You

At LYH Handbags, we are more than just an eCommerce platform—we are a Trusted Online Store for Bags and Handbags, built on:

  • Experience: Years of understanding what customers want.
  • Expertise: Curating handpicked collections that are stylish and durable.
  • Authoritativeness: Being a trusted source for high-quality, affordable handbags.
  • Trustworthiness: Offering secure payments, transparent policies, and thousands of happy customers.

We are committed to:

  • Delivering quality bags and handbags.
  • Maintaining a reliable delivery system.
  • Offering genuine products backed by our quality assurance standards.
  • Providing risk-free shopping with complete accountability.

Frequently Asked Questions (FAQs)

No, cancellations are only allowed within 1 hour of placing the order.

Exchanges must also be requested within 1 hour of order placement.

No. Returns are accepted only for defective products.

You must provide:

  • An unboxing video
  • Images of the defect
  • Any other details requested by our QC team

It usually takes 5 working days after your return is approved and shipped.

LYH Handbags will bear the return shipping cost if the return is approved due to product defects.

No. Refunds are only issued if a product is unavailable, and the customer declines the offered replacement.

Shop with Confidence

When you shop at LYH Handbags, you’re not just buying a bag—you’re investing in a brand trusted by thousands. With a focus on Premium Quality, Secure Payments, and Customer Satisfaction, we make sure your online shopping experience is as seamless as possible.

We proudly serve a community of shoppers worldwide who rely on us for stylish, durable, and high-quality bags and handbags. Our team continuously works to improve our service standards, return process, and customer experience.

Thank you for choosing LYH Handbags – the online store you can trust.

If you have any questions or require assistance, don’t hesitate to contact our support team. We’re always here to help.

Top Rated Bags Handbags
Latest Bags Handbags